UX Research

Test With Real Users, Build Better Products

We conduct moderated and unmoderated usability testing with real users to identify UX issues, validate design decisions, and ensure your product is intuitive and effective.

200+

Tests Conducted

5 Users

Find 85% of Issues

100%

Actionable Reports

Testing Services

Our Usability Testing Capabilities

Comprehensive usability testing for every stage of product development.

Moderated Usability Testing

Facilitated sessions where a researcher guides participants through tasks, probing for insights and observing behaviour.

Unmoderated Remote Testing

Participants complete tasks independently on their own devices, providing natural, unbiased behaviour data.

Mobile Usability Testing

Device-specific testing on iOS and Android to identify mobile-specific usability issues.

Prototype Testing

Test wireframes and prototypes before development to validate design decisions early and cheaply.

Quantitative Usability

Task completion rates, time-on-task, and error rates that provide measurable usability benchmarks.

Usability Reports

Clear reports with video highlights, severity ratings, and prioritised recommendations for improvement.

Testing Process

How We Conduct Usability Testing

A rigorous usability testing process that delivers actionable insights.

01

Test Planning

We define test objectives, tasks, participant criteria, and success metrics based on your research questions.

02

Participant Recruitment

We recruit participants matching your target user profile for representative, valid results.

03

Test Sessions

We conduct moderated sessions or set up unmoderated tests, capturing video, audio, and interaction data.

04

Analysis & Reporting

We analyse sessions, identify patterns, and deliver a prioritised report with video highlights.

FAQ

Frequently Asked Questions

How many participants do you need for usability testing?
5 participants typically reveal 85% of usability issues. We recommend 5–8 per user segment for most studies.
Can you test our app before it's built?
Yes. We test wireframes and prototypes in Figma or InVision to validate design decisions before development.
Do you offer remote usability testing?
Yes. We conduct remote moderated testing via Zoom and unmoderated testing using UserTesting and Maze.
How long does a usability test take?
Individual sessions are typically 45–60 minutes. A complete study with 6 participants and report takes 2–3 weeks.
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Related Services

Why Arnnima Solution

Why Businesses Choose Us for Usability Testing

We combine deep technical expertise, agile delivery, and a genuine commitment to your success — making us the partner of choice for Usability Testing across India and globally.

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  • Moderated and unmoderated usability testing revealing real friction in your user experience
  • Remote and in-person testing options enabling global participant recruitment at any scale
  • Task-based testing protocols measuring completion rates, error rates, and time-on-task
  • Think-aloud methodology capturing user reasoning and mental models in real time
  • Severity-ranked usability issue reports enabling prioritised, evidence-based design decisions
  • Benchmark testing measuring usability improvement over time against defined baseline metrics
Technologies

Our Technology Stack

We use industry-leading tools and frameworks to deliver robust, scalable Usability Testing solutions.

Testing Platforms
UserTesting Lookback Maze UserZoom
Analysis Tools
Dovetail Hotjar FullStory Optimal Workshop
Prototyping
Figma InVision Marvel ProtoPie
Industries

Industries We Serve with Usability Testing

Our Usability Testing solutions are trusted by businesses across diverse sectors.

Mobile & Consumer Apps

Financial Services

Healthcare & Medical Devices

EdTech

E-Commerce

Enterprise Software

Client Stories

What Our Clients Say About Our Usability Testing

Real results from real businesses who trusted Arnnima Solution with their Usability Testing needs.

"The usability test Arnnima conducted with 12 participants uncovered 28 issues we had completely missed. Fixing the top 8 reduced our support ticket volume by 41%."
Divya KapoorHead of Product, AppFirst India
"Their remote usability testing programme runs quarterly and directly feeds our sprint backlog. We've seen continuous improvement in our SUS score from 64 to 84 over 18 months."
James BurtonUX Director, ProductFirst UK
"Benchmark usability testing with 20 participants, think-aloud protocol, eye tracking, and severity-ranked findings — all delivered in two weeks. Exceptional quality and speed."
Priya NairDesign Lead, MedDevice India

Ready to Get Started?

Let's build something great together. Talk to our experts today — free consultation, no commitment.

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